Head Customer Experience Jobs

Hong Kong, Hong Kong

As leader of APAC Customer Experience transformation team, it is required to be able to setup clear direction and prioritisation, developing a strong team able to contribute with initiatives across all... Head Customer Experience Work careers...

from: jobleads.hk - 3 days ago

Hong Kong, Hong Kong

Lead the customer experience team to deliver superior end-to-end customer experience across channels and touchpoints in the customer journey. Responsible for driving customer centric approach, data-based... Head Customer Experience careers...

from: jobleads.hk - 2 days ago

HSBC Group - Kowloon, hk

Monitor and improve conduct culture, in particular fraud and regulated products to enable early detection and deterrence of anomalies and misconduct. Identify and remediate control deficiency, if any in... head customer service...

from: neuvoo.hk - 4 days ago

HSBC Group - Kowloon, hk

Drive and deliver changes in operational and revenue performance of Contact Centre through initiatives which are fully aligned to business strategyManage programme/ project cost and schedule, monitor progress... customer experience titles...

from: neuvoo.hk - 6 days ago

Hong Kong, Hong Kong

Drive the customer journey thinking to be embraced in “Making Banking Joyful” journeys for banking, credit cards and loan products and use customer and journey analytics for the best in class journeys... vp customer experience...

from: jobleads.hk - 25 days ago

Hong Kong, Hong Kong

This is a team head role which reports to the COO, to lead a team of Customer Care Associates for one of the fastest growing virtual banks in Hong Kong. You will have the chance to leverage on the latest... team head customer experience over...

from: jobleads.hk - 5 days ago

• Build the customer centric culture and drive for changes in other departments’ ways of working and cross functionally collaborate with teams to implement a change, if required for the improvement of... head customer experience over 60k...

from: cpjobs.com/hk/ - 23 days ago

AIA Hong Kong and Macau

Execute operation procedures in compliance with the documented procedures, service benchmarks, regulatory requirements, Company’s policies and practices. Work with Premium Collection and Underwriting to... head customer experience key...

from: ctgoodjobs.hk - 11 days ago

淼科技有限公司 - Sham Shui Po District / Lai Chi Kok

•Provide different sales and services related supports (e.g., handle customer’s enquiry, resolving issues and conduct follow-up calls, etc.) •Detailed minded and ability to multi-task in fast-paced environment... head customer experience planning... --

from: recruit.com.hk - 23 days ago

Greater Bay Airlines Company Limited - Lantau Island

Envisage each touch points of customer journey and experience of GBA as a value carrier, and evolve according to customer needs Facilitate the development and maintenance of GBA loyalty and partnership... head customer experience management...

from: jobsdb.com - 3 days ago